eCaring's Data-Driven Smart Scheduling Engin
eCaring’s data-driven Smart Scheduling Engine provides schedulers with near real-time compatibility scores for every caregiver–client pairing. By analyzing key data points—including caregiver availability, client preferences, location, historical care provided, margins, and overtime considerations—the engine surfaces the highest match scores to guide confident and informed staffing decisions. This intelligent approach to scheduling enhances caregiver-client alignment, improves satisfaction, supports continuity of care, and drives better overall outcomes.
Recurring & One Time Shifts
Effortlessly create and manage both recurring and one time shifts with flexible daily, weekly, and monthly calendar views. Our system includes automated caregiver matching and scoring to streamline scheduling and ensure optimal coverage.
Shift Pop
Shift Pop equips schedulers with essential shift-level information at their fingertips, including Scheduled Time vs. Actual Duration, Shift Status, and manual clock-in/clock-out functionality. It also facilitates direct communication with clients and caregivers.
Multiple Calendar Views
Enjoy a clean, intuitive interface with multiple calendar views (daily, weekly, and monthly) designed to simplify scheduling workflows. Features like eCaring’s Shift Pop provide schedulers with near real-time data for each shift.
Interactive Calendar
manage, monitor, and adjust shifts — all from one centralized dashboard
Color-Coded Live View
Quickly view and manage shift statuses, and filter by shifts to identify:
- Missed clock-ins
- Missed clock-outs
- Unverified shifts
Update shifts from Confirmed-Unverified to Confirmed-Verified, ensuring they’re fully ready for Billing & Payroll.
Quick Communication Tools
Communicate instantly with caregivers or clients using one-click icons for call, text, or email — right from the live view calendar — so you can resolve issues on the spot.
Broadcast & Fill Open Shifts
Quickly and easily fill open shifts.
- Fill last-minute call-outs or no-shows
- Assign recurring or one time open shifts
- Ensure the best caregiver-client match using data-driven recommendations
- Staff for current and future weeks with efficiency and accuracy
Shift Verification
Empower schedulers to manually verify shifts that fall outside of auto-verification rules. Near real-time editing with a full audit trail ensures compliance and accuracy post clock-out — saving time and preventing billing delays.
