eCaring is a next-generation home care management platform designed for non-medical and Medicaid home care agencies. eCaring helps agencies streamline scheduling, care documentation, billing, compliance, and caregiver communication — all in one user friendly system. With near real-time data, agencies can deliver higher-quality care while reducing administrative burdens. 

eCaring is headquartered in Woburn, Massachusetts, but we have employees working throughout the United States. 

From small family-run businesses to enterprise-level multi-location providers, eCaring is built for home care agencies of all sizes.  Our software is especially effective for agencies that provide personal care services, Medicaid-funded care, and private duty home care. 

• Ease of Use: eCaring is designed for agency staff at all organizational levels. 
• All-in-One Cloud Platform:  eCaring encompasses scheduling, EVV, billing, and reporting with a single login. 
• Affordable Pricing: Our pricing is designed to align with the size and needs of your business. We are transparent about pricing and include no hidden fees.
• Next-Gen Technology – Our tech is faster, more flexible, and built for today's mobile workforce.
• Near Real-Time Care Insights – Agencies can monitor visits, tasks, and outcomes as they happen. 

Very easy. eCaring was designed with caregivers and administrators in mind. The interface is intuitive and mobile-friendly, requiring minimal training. Agencies report that caregivers adapt quickly, reducing onboarding time and errors. 

Yes. eCaring offers competitive and flexible pricing plans that scale with your agency’s growth. Unlike large legacy platforms, we don’t burden agencies with unnecessary features or high setup costs. You get powerful tools without breaking your budget. 

eCaring’s built-in Electronic Visit Verification (EVV) ensures compliance with the 21st Century Cures Act and state Medicaid programs. Our secure reporting tools also make audits, billing, and documentation easy, helping agencies stay compliant and stress-free. 

We pride ourselves on white-glove customer support. Agencies receive onboarding assistance, live training, and ongoing customer success support. Our U.S.-based support team is available via phone, chat, and email to ensure your agency always has the help it needs. 

 eCaring is HIPAA-compliant and designed with enterprise-grade security. All data is encrypted in transit and at rest, with strict access controls in place to protect patient information. We continually update our platform to meet the latest health care data security standards. 

Absolutely. eCaring is a scalable platform designed to support agencies at every stage — whether you have 10 caregivers or 1,000. As your agency grows, eCaring’s flexible features, reporting, and integrations grow with you. 

By automating scheduling, billing, payroll, and reporting, eCaring reduces administrative tasks by many hours each week. Caregivers spend less time on paperwork, while administrators gain near real-time visibility into operations. This efficiency translates to more time focused on client care. 

Agencies using eCaring report: 

• Reduced missed visits 
• Faster billing and payroll cycles 
• Lower caregiver turnover due to ease of use 
• Stronger compliance and audit readiness 
• Higher client satisfaction from improved care visibility 

No, our software supports Private Pay, Medicaid, and other 3rd party payors for unskilled home care services such as the Veteran's Administration. 

Getting started is simple. Request a demo, and our team will walk you through the platform, answer questions, and help design an onboarding plan tailored to your agency. You’ll be up and running quickly with hands-on support every step of the way.